When seconds count,
your team needs
instant clarity.
Enigma's Crisis & Incident Management software gives your team instant situational awareness, automated incident action plans, and the alignment to respond with confidence before confusion has the chance to cost you.
Speed, alignment,
and a reputation
worth protecting.
When a crisis hits, it is already too late to learn how to respond. The organisations that come out ahead are the ones who built the capability before they needed it.
Action at Speed
The moment an incident is raised, you have the full picture. Status, actions, impacts, and what to do next, all live, all in one place. No chasing updates. No waiting for calls.
Capability on Standby
Your entire team, from first responder to senior leadership, works from the same information in the same workspace. No version confusion. No one left out of the loop.
Accelerated Response
Every incident is a public moment. The Crisis Agent helps you understand how you are perceived, manage what you communicate, and protect the brand you have worked to build.
Talk to the agent.
Get a complete picture,
instantly.
Report an incident through a simple conversation. The platform draws out the facts, builds the situation report in real time, and disseminates everything the team needs out to every stakeholder, ready for immediate action. One conversation. One workspace. Complete command.
- Facts captured and structured automatically
- Actions tracked live as Complete, In Progress or Pending
- Severity matrix generated in real time
- AI recommendations disseminated instantly to your team
Built for real decisions,
under real pressure.
Every feature of our crisis incident management platform is designed to reduce cognitive load at exactly the moment it's highest so your team can focus on response, not process.
Live incident dashboard
Everything visible in real time no requesting updates, no status calls.
- Current incident status at a glance
- Pending and completed actions
- Team activity and critical updates
Impact assessment
Understand the full blast radius people, operations, reputation, and beyond.
- Severity matrix tailored to your org
- Casualty and stakeholder log
- Internal and external impact breakdown
Attribution modelling
Understand how the incident will be perceived from every angle before you respond publicly.
- Victim, accidental, and intentional perspectives
- Public communications strategy
- Actionable recommendations to move forward
Incident Action Plan
Not a generic template. A plan built around the specific nature, severity, and context of this incident.
- Strategies specific to your business
- Prioritised and sequenced actions
- Signed off through your CIMT cascade
Your team, always ready.
Effective emergency response management starts with the right people in the right roles. The Crisis Agent keeps your crisis incident management team structured, rostered, and trained so when an incident occurs, your response is already prepared.
Staff & CIMT roles
Assign Incident Controllers, response members, approvers, and escalation contacts. Everyone knows their role before an incident happens.
Weekly rostering
Set Primary, Alternate 1, and Alternate 2 for every CIMT role each week. The system automatically finds the right person to sign off no manual chasing.
Training & readiness
Assign training modules with deadlines and track completion across the organisation. When an incident hits, your team is already prepared.
Not sure if it's a crisis?
Ask first.
Immediate AI guidance before you escalate. Ask what to do, get an answer, act with confidence without raising a formal incident.
Know you can respond.
Every time.
Build the confidence to act with a structured action plan that fulfils your regulatory responsibilities and protects your brand when it matters most.
Talk to our team today